Privacy & data protection
Built for players in the EU and beyond
Clear rules, no hidden hooks

Privacy

Read
Decorative bubble behind privacy hero button Decorative bubble near Privacy title
Scroll to view our privacy policy
Arrow icon pointing down to privacy content
Last updated: 12 March 2025 — GoldenRod Winter Fishing Game

Privacy Policy

This Privacy Policy explains how we collect, use and protect your personal data when you play the GoldenRod winter ice fishing mobile game and visit our website.

1. Who we are

GoldenRod is a mobile game developed and operated from the Netherlands. When we say “we”, “us” or “our” in this Privacy Policy, we refer to the GoldenRod team acting as the data controller for your personal data in connection with the game and this website.

Contact details (data controller)
GoldenRod Game Team
Eerste Sweelinckstraat 20, 1073 CM Amsterdam, Netherlands
Phone: +31 20 770 5984
Email: goldenrod@gmail.com
2. Data we may collect

We keep the data we collect as limited as reasonably possible to operate and improve the game. Depending on how you interact with GoldenRod, we may process:

  • Account and contact data — such as your email address and name when you contact us through the form or via email.
  • Gameplay and progress data — such as levels completed, items unlocked, fish caught, in-game currency balances, device language and approximate region.
  • Technical data — including device type, operating system version, game version, IP address (usually anonymised), crash logs and performance data to fix bugs and keep the game running smoothly.
  • Communication data — messages you send us (e.g. bug reports, feedback, partnership inquiries).
3. How and why we use your data

We use your personal data only for specific, lawful purposes:

  • To provide and maintain the game — saving your progress, synchronising your items, tracking in-game currency and legendary fish, and fixing bugs.
  • To improve GoldenRod — analysing anonymised or aggregated gameplay data to balance difficulty, rewards and events.
  • To provide support — answering your messages, solving technical issues and responding to feedback.
  • To comply with legal obligations — keeping basic records needed for security, abuse prevention or accounting rules.

Our legal bases under EU law (GDPR) are primarily contract performance (running the game you installed), legitimate interest (improving and securing the game) and, when required, your consent (for optional cookies or specific marketing).

4. Cookies and analytics

Our website may use cookies or similar technologies to understand how visitors interact with pages, improve performance and prevent abuse. Where local law requires it, we will ask for your consent before placing non-essential cookies.

In the app, we may use privacy-friendly analytics tools to understand which levels are too hard or where crashes occur. These tools typically work with aggregated or pseudonymised information and are not used to track your identity across other apps or websites.

5. How we share your data

We do not sell your personal data. We may share limited information with:

  • Service providers — such as hosting, analytics or customer support tools that help us operate the game and website, under strict confidentiality obligations.
  • Legal and regulatory authorities — if we are required to do so by law or to protect our rights, other players or the public.

Where data is transferred outside the European Economic Area (EEA), we aim to use appropriate safeguards such as standard contractual clauses or equivalent protections.

6. Data retention

We keep your data only for as long as needed to provide the game and related services, or as required by law. In practice, this means:

  • Gameplay and progress data is stored while your account or device profile remains active and for a reasonable period afterwards in case you return.
  • Support and communication data is typically stored for up to 3 years to help with follow-up questions.
  • Technical logs may be kept for shorter periods, mainly for security and debugging purposes.
7. Your rights under GDPR

If you are in the EU, EEA or the UK, you may have the right to:

  • Request access to the personal data we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request deletion of your data in certain circumstances.
  • Object to certain processing or ask us to restrict it.
  • Receive your data in a portable format where applicable.

To exercise these rights, please contact us using the details above. We may need to confirm your identity before responding.

You also have the right to lodge a complaint with your local data protection authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

8. Children and young players

GoldenRod is designed for a general audience and is not specifically targeted at children under 13. If we learn that we have unintentionally collected personal data from a child in a way that requires parental consent, we will take reasonable steps to delete it.

9. Changes to this policy

We may update this Privacy Policy from time to time, for example when we add new features or comply with new legal requirements. We will always show the date of the latest version at the top of the page. Where appropriate, we may notify you in the app or on the website about important changes.

If you continue to play GoldenRod or use our website after such changes take effect, we will consider that you have read and understood the updated policy.