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Have questions or inquiries? We're here to help! Reach out for assistance, feedback, or partnership opportunities.
Send us a detailed message about your issue or idea.
Jump back into the game and share feedback from the ice.
Tell us what's on your mind. We read every message and do our best to respond as quickly as possible.
Choose the type of support you need so we can guide you faster to the right answer.
Stuck on a level, or something doesn't feel right with the rod, coins or fish spawns? Tell us what happened.
Have a cool concept for a new Pink, Golden or Ice level? We love hearing how you would improve the lake.
Looking to collaborate, feature GoldenRod, or run an in-game event together? Reach out with your proposal.
A few quick answers before you write your message.
We aim to answer most support emails within 48 hours. During big updates or events it can take a bit longer, but we never ignore your messages.
Please tell us your device model, operating system, what you were doing in the game, and if possible the exact time when the issue happened. Screenshots help a lot too.
Absolutely. We love community ideas. If you have a concept, tell us about the fish, how it behaves, and what rewards it should give. We may feature your idea in future updates.
Yes. Even if we can't reply in depth to everyone, all messages are read and help us decide what to improve next.